Warranty and care
10-year warranty
against manufacturing defects
The warranty covers manufacturing defects. It does not cover impact, installation errors or poor maintenance.
Covers
- Yellowing
- Delamination
- Cracking or drying out
- Adhesive failure
Does not cover
- Impact and external damage
- Installation errors
- Lack of maintenance
Material identification
The roll's unique barcode, on the tube label, identifies the material for the warranty.
Installation, storage and care
Standard PPF guidelines, valid for Gloss, Matte and Matte Black.
| Stage | Topic | Standard recommendation |
|---|---|---|
| Installation | Method | Wet: slip solution to position the film and tack solution on the edges |
| Installation | Solutions | Slip: water with a few drops of neutral shampoo. Tack: water with 20–30% isopropyl alcohol |
| Installation | Room temperature | 15–30 °C (59–86 °F), indoors, away from direct sun, wind and dust |
| Installation | Paint preparation | Wash, decontaminate (clay bar) and remove wax and silicone. Correct defects first: PPF does not hide deep scratches |
| Installation | Adhesive cure | 48–72 h initial cure and up to 7 days for a full cure. Small water bubbles disappear in this period |
| Storage | Temperature and humidity | Dry, ventilated place at 10–30 °C (50–86 °F) and 40–60% humidity, away from sun and heat sources |
| Storage | Roll position | In the original box, lying flat or hung by the tube. Never standing on its edge or with weight on top |
| After installation | First wash | Wait at least 72 h after installation |
| After installation | Washing | By hand, in the shade and with cool body panels, using neutral car shampoo |
| After installation | Pressure washer | Keep at least 60 cm (2 ft) away and never aim the jet at the film edges |
| After installation | Products to avoid | Abrasive compounds, cutting polishes, solvents (thinner, acetone), petroleum-based products and brush car washes |
| Removal | How to remove | By a professional: warm with steam or a heat gun on moderate heat and pull slowly at a low angle (under 45°) so the adhesive comes off with the film |
Care by finish
| Care | Gloss | Matte | Matte Black |
|---|---|---|---|
| Wax and polish | Non-abrasive wax, if you like | Never: creates glossy spots | Never: creates glossy spots |
| Sealant or ceramic coating | Ceramic coating or sealant made for PPF | Only products for matte finishes | Only products for matte finishes |
| Shampoo | Neutral | Neutral, with no wax or gloss | Neutral, with no wax or gloss |
| Stains (sap, bugs, tar) | Remove quickly with a PPF-safe product | Remove quickly, without scrubbing hard, so the matte finish is not polished | Remove quickly, without scrubbing hard, so the matte finish is not polished |